[Resolved]  KSRTC — OB reference no- OB14078845 Refund

Hi Sir/Madam I am Anand tried to Book the Bus tickets by using my debit card from KSRTC online ticket bookings on 18/12/2014 . While booking ticket, the transaction was failed from KSRTC. But from my debit card account amount for Rs.2587 got deducted. Its being 12 working day since the transaction got failed But still now I have not got my money back. After sending number of emails, I haven't got any reply from their side. Below is the online transaction reference number and other detail. OB reference no- OB14078845 Email id - [protected]@gmail.com Transaction date - 18th Dec 2014. Looking for refund. Note - I have included my E-Ticket OB-Ref emails as well for your reference. Regards, Anand
+1 photos
Was this information helpful?
No (1)
Yes (8)
Complaint marked as Resolved 
Verified Support
Jan 05, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir / Madam, Your ticket is not booked and we have forwarded your request to Account section of KSRTC for verification and making refund, if KSRTC has been credited with this amount. If refund or communication is not received within seven working days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 280 (SBI) or 283 (other banks),[protected]direct) during office hours on all working days quoting KSRTC OB reference no. and user ID. With regards Awatar Support
Complaint comments 

Comments

My Mobile number is [protected]
My Mobile number is [protected]
I have booked a bus ticket from Bangalore to Hubli, the status of the ticket shows failure but the amount is debited from my account please find attached document and refund the money.The journey date is 22/12/18

I have booked KSRTC bus ticket from Bangalore to Hubli but it shows status as failure but Rs 859 is debited from my account please find the attached document and refund the money.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Karnataka State Road Transport Corporation [KSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    3239
    Pending
    0
    Resolved
    687
    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
    View all Karnataka State Road Transport Corporation [KSRTC] contact information