[Resolved] KSRTC — Poor behavior and demand of money from conductor of Sleeper Ac bus | |||
Poor behavior and demand of money from conductor of Bus: 16/11/2014, Trip Code 2247BNGCHN, Bus No - KA -538, AC sleeper. Due to some booking mistake instead of selecting Electronic City as boarding point, I selected Shanti Nagar. On receiving crew details I called crew that my female friend would be able to board from Electronic city. I was affirmed that there wont be any issues with it. So we waited at Electronic City. After my friend boarded the bus, the conductor started scolding and after some time he demanded money. To avoid arguments she had to give. I want to bring this to your notice that this is very serious issue of harassment of passengers. Had this situation continue I would be left with no other option but to select private providers who can take action on their crew. Please take proper action by some warning to crews that they dont do these cheap behavior. I would look forward for some action. I would wish better experience in future so that I dont escalate it. Thanks, Ankur Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Nov 19, 2014 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Your request has been forwarded to concerned division ([protected]@ksrtc.org) with request to verify the matter and take suitable action.
Verified Support Nov 24, 2014 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir,
Please provide PNR number.
Regards
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Verified Support Nov 29, 2014 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir,
We are in receipt of e-mail complaint dated 19th November 2014. The matter has been examined in detail. The Conductor who performed duty on that day is suitably warned and instructed him to behave politely with passengers. Sorry for the inconvenience caused to you on that day. This is for your kind information.
Regards,
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1 Comment | |||
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Thank you for looking into the matter. This improves my confidence in the KSRTC services.
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