[Resolved]  KSRTC — Poor service from ksrtc

Address:Bangalore, Karnataka

KSRTC Bus: PNR:J49915633, Journey Date:26/04/2015, Trip Code:2215TPTBNG, Bus Number:KA-01F8076, Depot:BENGALURU -2, Crew Mobile No.:[protected]. There was hot air emitting in last seats of the bus, namely 41, 42, 43, 44 & 45. we could not sleep at all and sweating all night. When we tried complaining to the conductor he was reluctant to help and also spoke rash to us. This was the service by ksrtc after having paid such a heavy bus fare.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Apr 27, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir, We are in receipt of your complaint and details has been examined. Your complaint has been forwarded to concerned authority [protected]@ksrtc.org/[protected]@ksrtc.org. They will take necessary action. We regret the inconvenience caused to you. Regards, Awatar support.
Verified Support
May 25, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir, We are in receipt of your mail. This is to inform you that difference of Rs.264/- amount will be refunded separately within next 7 days. We have forwarded your request to Account section of KSRTC for making refund. If refund is not received within 10 days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 283,[protected]direct) during office hours on all working days quoting KSRTC OB reference no. and user ID. We regret the inconvenience caused to you and solicit your co-operation in this matter. Regards, Awatar support
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Karnataka State Road Transport Corporation [KSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    3239
    Pending
    0
    Resolved
    687
    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
    View all Karnataka State Road Transport Corporation [KSRTC] contact information