[Resolved] KSRTC — Poor service from ksrtc | |||
KSRTC Bus: PNR:J49915633, Journey Date:26/04/2015, Trip Code:2215TPTBNG, Bus Number:KA-01F8076, Depot:BENGALURU -2, Crew Mobile No.:[protected]. There was hot air emitting in last seats of the bus, namely 41, 42, 43, 44 & 45. we could not sleep at all and sweating all night. When we tried complaining to the conductor he was reluctant to help and also spoke rash to us. This was the service by ksrtc after having paid such a heavy bus fare. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Apr 27, 2015 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir,
We are in receipt of your complaint and details has been examined. Your complaint has been forwarded to concerned authority [protected]@ksrtc.org/[protected]@ksrtc.org.
They will take necessary action. We regret the inconvenience caused to you.
Regards,
Awatar support.
Verified Support May 25, 2015 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir,
We are in receipt of your mail. This is to inform you that difference of Rs.264/- amount will be refunded separately within next 7 days. We have forwarded your request to Account section of KSRTC for making refund.
If refund is not received within 10 days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 283,[protected]direct) during office hours on all working days quoting KSRTC OB reference no. and user ID.
We regret the inconvenience caused to you and solicit your co-operation in this matter.
Regards,
Awatar support
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Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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