Karnataka State Road Transport Corporation [KSRTC]

[Resolved] KSRTC — Refund due on Cancelled Tickets since 4 months.

pashishm

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Dear Sir,
My Brother Mr.Sachin Shah have booked KSRTC ticket from Bijapur(vijayapura) to Hyderabad on 30th Jan '2015(date of journey: 8th Feb' 15) for which I have cancelled my ticket for which refund is still due. Please process refund as early as possible.If already processed, Please let me know the details of the transaction. I have written many communications to KSRTC on their Customer Grievance Redressal Cell and AWATAR since last two months. BUT THERE WAS NO PROPER ACTION TAKEN. My Refund on cancelled tickets is still due . Please process my refund as early as possible and give details of such refund.

PNR Number : H48245523
Date of Journey : 08/02/2015
Trip Code : 2131BJPHYD

Regards,
Ashish Mehta

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Complaint marked as Resolved

Verified Support

May 29, 2015

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir / Madam, Your ticket is already cancelled. If refund is not received within seven days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 283,[protected]direct) during office hours on all working days quoting KSRTC OB reference no. and user ID. We regret the inconvenience caused to you and solicit your co-operation in this matter. With regards Awatar Support

Verified Support

Jul 31, 2015