Karnataka State Road Transport Corporation [KSRTC]

[Resolved] KSRTC — Refund not received for failed transaction even after 4 weeks

AbhijitPatange

Address:

Bangalore, Karnataka

Dear Sir/Madam, I had tried booking a bus ticket at ksrtc.in on 10-Apr-2015 for travel from Bengaluru to Mumbai. I tried to book the ticket many times and I encountered a failed transaction 2 times. The amount was Rs. 1233/- and Rs. 1333/- totally amounting to Rs. 2566/- It has been close to 4 weeks and I have not received the refund amount.Can you please look into the matter and help me get the refund? Details of the journey for your reference - Date of Journey - 10-Apr-2015 Source - Bengaluru Destination - Mumbai Transaction #1 - Rs. 1233/- Transaction #2 - Rs. 1333/- Regards, Abhijit

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Complaint marked as Resolved

Verified Support

Apr 29, 2015

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir, If you are online user, please provide OB no. from My itineraries of your account OR online userID and transaction date. OR If you are guest user, please provide OB no. OR email ID and transaction date. Regards, Awatar support.