KSRTC — Rude and Arrogant behavior of the crew

Address:

Bangalore, Karnataka

I have been a frequent traveler and I was highly satisfied with KSRTC service until the last time I traveled. I had a very bad experience. City : From Coimbatore to Bangalore Bus Number : KA- 40F718 Date of journey : 29/6/2014 The bus was supposed to depart at 10.05 PM according to the timing mentioned from my pickup point. I reached there by 10, 00 PM. I did not find the bus. Infact when I called up the number provided, the driver said, bus left my pickup point and they cannot stop. I asked them to wait, and inquired about where the bus was. But they never responded properly to me. They said they cannot stop the bus for me on the way. And when I somehow managed to reach the bus, the driver starts yelling instead of answering. Firstly, the bus left 5 mins early. This can be considered. Atleast as part of basic curtosy they should have called to check if the passenger is on the way(which generally happens). Without informing or bothering about the passenger, they left and when questioned, they reply they left on time. Such arrogant behavior of the crew is definitely not acceptable. Now I have lost trust on your transportation service. I might be just one passenger for you. But I would never choose KSRTC ever again.