[Resolved] KSRTC — ticket rates and conductors non cooperation | |||
Hi Team, I travelled from shimoga to Bangalore on 06/10/2014. When tried to book the ticket online the rates were 290/- for genearal KSRTC bus, as there was error in the payment transaction, I personally went to KSRTC ticket reservation counter and booked the ticket. But the rate they charged was 340 for the normal bus. This is not a justified act as KSRTC is supposed to give service to passengers. Details of the Bus PNR : J45870953 Date of Journey : 06/10/2014 Time of Departure : 10:45 PM Bus Number : KA 17 F 1652 (As the reserved bus was not in condition they arranged this bus to travel to bangalore) Even one of the lady reserved the ticket (with ticker number 24) was supposed to sit in the front seat near the front glass (side seat), as the person sitting next to her was drunked. It was so disgusting that conductor did not co operated to make that person to sit in another place, and was shouting at ladies to adjust. Hope this complaint will be turned into action Regards Manjula Was this information helpful? | |||
Complaint marked as Resolved
Karnataka State Road Transport Corporation [KSRTC] customer support has been notified about the posted complaint. Verified Support Nov 20, 2014 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir,
Your complaint has been examined in detail. KSRTC will operate special services during traffic. Hence the fare of this special service will be hiked. You had booked in specisl service. Hence Rs.340/- had collected. The collected fare is correct.
Regards,
Awatar support.
Verified Support Nov 20, 2014 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir,
We are in receipt of your mail and details has been examined. Your request has been forwarded to concerned authority [protected]@ksrtc.org/[protected]@ksrtc.org for further necessary action .
Regards,
Awatar support.
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