[Resolved]  KSRTC — Transaction failed but amount debited

I was booking a ticket from banglore to hyderabad..transaction failed and amount was debited from my account. As the transaction failed i booked another seat in the same bus after boarding i came to know that with same name two seats are booked and i dint even get the message from ksrtc that the seat is confirm. So, i opted for another another seat.so please refund my money for the transaction which is failed. These are the details of ticket..seat number 18 ;time 20:16; airavat club class; KBS ; PNR:J51719683;dated 25/07/2015..i[censored] want u can check the details with same name two tickets are booked. As i thought that the first transaction is failed i booked another as i dint get any message that it is confirm so please refund money for my first booking