Karnataka State Road Transport Corporation [KSRTC]

[Resolved] KSRTC — Very Very low airconditioning

b_bhuvanes

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

I happened do travel in KSRTC Airacat Club Class from Bangalore to Chennai on 25/5/2015 Monday. (Tripcode : 1120BNGCHN Bus Number : KA-F9276 Depot : Bangalore) While it was the hottest day of the summer the bus started 20 mts late from Bangalore was running with the lowest airconditioning possible. The passangers with infants tagging along were really suffering. With the sultering heat outstide and all closed windows in the so called a/c bus which was full I literally could not breath properly and was suffering with breathlessness in the most part of the journey. While requesting the crew on this we were continuously informed that the a/c is working to the maximum effeciency. It was a terrible travel and I am fortunate to reach Chennai without a sun stroke or some other failure, I regret I would have atleast a booked a normal bus with open windows so that I could atleast breath properly.

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Complaint marked as Resolved

Verified Support

May 26, 2015

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir, We are in receipt of your complaint, details has been examined. The service pertains to Bangalore division. Hence your complaint has been forwarded to concerned division ([protected]@ksrtc.org/[protected]@ksrtc.org) with request to verify the matter and take suitable action. You are requested to provide PNR number or ticket scan copy for further verification. We regret the inconvenience caused to you. Regards, Awatar support.