Kurl-On — Within warranty my Kurl-on Bed 75x60x6 found natural damage and tearing from stretches. | |||
Dear sir My Bill No.531116 Dated 07.02.2015 retail store is Saravana Stores, Chennai 600017 Due to bad quality of materials, the bed is found some natural damages within 5 months usage. the mattress is tearing and not in use, so pl send ur technician for inspecting and kindly be replaced with good materials. G VIJAYAKUMAR CHENNAI [protected] Was this information helpful? | |||
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III Floor North Block 47 Dickenson Road, Bangalore, Karnataka, India - 560042
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I have already told to your customer care department that the material used for outer cover is of worst quality or very old one (I have talked to other customers and they told me that this has happened with them after 8-10years o[censored]se.)
Its more than a month since my repeated requests.
Please write me in mail that whether you are going to take any action or not.
So that I would take appropriate action.
On Jan 5, 2016 2:55 PM, "Melwinson P" wrote:
Dear Concern,
Please refer the below Customer, Customer is Very Irate and Customer wants Call back by Today 5.00pm, Customer is Calling Again and Again, So Please Arrange a call back On Higher Priority for below Customer.
Complaint Registered Date
23-Dec-15
Call Back Date
5-Jan-16
Ticket Number
TN95608
Agent Remarks
Customer is Very Irate, Please Arrange Call Back