[Resolved] Kutchina — Abnormal delay in repair of parts & service | |||
28 th june. A mechanic named Mukul from Lokenath Kitchen Solution, Baghajatin came to repair in response to my call. He told us to replace valve & sign a contact of 5 years' A M C by paying Rs 9500/- for free replacement that I paid by cheque. Then he also took the motors & circuits for repair. He assured us to be completed the whole work within 15 days. Now it is going to be 52 days. Our little son suffering from smoke allergy . Colour of the room is being damaged. Model: ARC Purchased by order no. 393 dated 11.09.2012 Machine Code :[protected] Was this information helpful? | |||
Jul 31, 2018 Complaint marked as Resolved Verified Support Jun 25, 2018 Kutchina / Bajoria Appliances Customer Care's response Hi, We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected]. Regards Team Kutchina | |||
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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