Kutchina / Bajoria Appliances Complaints & Reviews

Sir
I have a three years service contracts for my kuchina chimney (Vogue) with your partner m/s s & p kitchen appliances, birat, kolkata -51 which started from 23.06.2018 and till now only 3 nos service provided by your service partner.
At last i have booked service on[protected]Vide docket no: sg/76/0619 and after my several telephonic reminder the service is due till now and every time they given excuse about shortage of...

After purchasing the kutchina kitchen chimney i am suppose to get three free servicing and as per service center call center they will attend within three working days. But after purchasing for free servicing whenever i have lodged service request it will take 7-10 days and repeated reminders to make them attend. Last on 25 th june i lodged service request but till date again i am giving repeated reminders but till date no one come....

I have install modular korchen in my house in the year 2012. But in the mean time 1 door and others drawers become defected. In this connection I logged complain in the month of February and 22th June 2019 in Malda kutchina office. But no action has been taken from their end. It is most regradeful from such multi national company. In my opinion such type of survice not increase your company reputation. I regrade such type of activity do the...

On 06/06/2019 I called your customer service to provide service and resolve a broken water tap and since then called 3 times but till date no service has been provided. I was entitled to get 4 free service but received nothing. Every time I called they said to send service provider within 2/3 days but not a single contact from your side. Such a poor service I haven't seen anywhere. I hope you would resolve it as soon as possible. My registered...

I had entered an AMC with your esteem organisation on 13.07.2016 for three years. but when ever i ask for servicing they issued docate no but not attend my product. which is very embracing frustrating. This time i had call for service on 27.05.2019 my docate No is [protected] for kutchina prime and vogue but till to-day no one has attend for service.
now what should i do when i have already paid the AMC charges?...

Date of installation of the machine - 20/05/2018 .
Sorry to inform that, the 3rd Free Service is still due . We purchased the machine from M/S Ranna Ghar, 31/C Badri Temple Street, Kolkata - 700004 . Please arrange the 3rd free service as early as possible and oblige .
Expecting early response from your end .
Toll Free NO:[protected] is not responding ....

I have registered a request for servicing my Kutchina Chimney & Water purifier on 30th April 2019, which has been registered vide No. [protected]. Post registration of the same, I had contacted twice with the Company's Customer Care service. However, no service executive from the Company attended the complaint nor contacted me till now resulting in inordinate delay in servicing the said appliances....

Dear team during free servicing of my chimney subject item has been broken by service team and same has also fitted during the process. We are not knowing about this. Subsequently the oil has been lickaged daily. Suddenly when it was checked and found that subject item fitted alongwith broken. It is requested to take necessary action. Please solve my problem accordingly....

I just bought built in oven 25 days ago. Dealer told me that demo guy will come and guide us about product. After few days some guy called from vadodara, gujarat and told us he will come. But not told any particular time.in the evening he came without informing us and he was in rush. He started arguing with members of family. Why owner is not here and he was very rude. And he left. Now since last two week no one is coming. It’s like we...

Servicing centre ([protected]) did not respond the complaint. They did not attend the call since 30th april, 2019. Therefore, the third service has not done. There is damage of right side oil cap and the chimney is not absorbing/soaking the oil perfectly. On 30th april as no one has received the call on the above mentioned phone number, on 1st may i have contacted ([protected]) one of their employee who had come for second servicing of the...

I purchased kutcjina curvey 75 from uttarpara khoshla electronics and installed in my room recently but the outlets pipe is of 3 ft shortage. I logged for service both in khoshla electronics and kutchina customer care service on 3rd may. I was give a message from service centre as"thanks for registering your request with kutchina. Your case no. Is [protected]. Our service representative will get in touch with you shortly. Regards". But...

I purchased kutchina vetra[protected] from bajoria appliances on may, 2018. It was installed immediately after call. But post purchase services are horrible. Amazingly, i did not got any of the free service by the company because either bajoria appliances are not reachable and 2 times in 1year luckily someone was picked my call but rudely told that free services are of less interest. They encourage only amc services. Contact nos provided...

I am user of vogue chimney since 2009 and get its service through 3 years maintenance contract at seramore, hooghly. My present contract vide receipt no 13188 dt 27.04.2017 will expire on 29.10.2020. Now for last one year i find total callousness in contractual service and each time i am to run after your service men for the prepaid due service and nobody top to bottom bothers for calous and casual management. My half yearly service fell...

I have called kutchina toll free number multiple times to schedule a service. Request number was generated against my profile but still it has been almost 10 days and no one has come or responded.
This is very distusting and annoying when i paid extra for the amc service also
No value for money and people’s time. Need a urgent attention to my service request.
Registered phone -[protected]
Alternate contact-[protected]...

Motor needs replacement. I'm satisfied with kuchina products. Kindly arrange technician to resolve my problems at earliest. Make sure that company technical staff carry all necessary parts along with him, because chapra is a small city hence availability of spare parts is difficult. Chemni is used at my residence. Landmark of my residence is "near amit medical hall" malkhana chowk - hospital road, chapra...

I have purchased kutchina purica dlx on 18/4/2019 after drinking the water of it me n my family members facing loose motion, vomiting n skin allergy. Taste of this purifier's water is very bitter. My doctor is saying this is happening due to drinking antioxidant with water in high amount. High amount of antioxidant intake causes this side effect. Water is very essential to our body bt not high amount of antioxidant. So this machine is not...

Our chimney is not working for last one month. We have given the complaint and one person came and checked the chimney. He told that some part is defective and he will be coming net day with new part. Now almost one month has passed and he has not returned back. We are in constant touch with local dealer but no joy. Because of faulty chimney entire kitchen has become dirty because of fumes, defeating the very purpose of the chimney. This...

Sir/mam,
I am mrs. Chakraborty from agartala tripura ordered moduler kitchen on 04/02/19 form star enterprises, paradise chowmuhani. Your representative said they will deliver it with in 45 days. Today already 69 days passed. I paid 60, 000/-. Due to delay i need to postpone all other occasions also. Plz do the needful as early as possible.
Thank you.
My ph [protected]...

Hi,
I would like to raise a complaint about kutchina amc contract renewed by vertex marketing,
67/7 college road, howrah-700003, west bengal. I have asked for a servicing on 25th march, docket number 526/3. Called multiple times, yet noone has visited us for servicing. What is the point of renewing the contract, if your maintenance service is this poor. It's been the worst experience ever and i would discourage everyone from...

I was requested for quarterly services under AMC on 08/03/2019 vide docket no.08032013 on 8th March, but unfortunately not yet done.After several communication over telephone lastly today they assure me the service will be one on coming Thursday/Friday.
At the time of AMC they have assumed us that they will provide fast and best services .
Is this is the example of fast services?
Now I am requesting you to please arrange...