Kutchina / Bajoria Appliances Complaints & Reviews

We purchased Kutchina Purica Excel water purifier on 23/11/2018 with AMC prevailing from 30/11/18 to 29/11/21. However, 2 of your technicians visited recently on 16/03/21 and 14/04/21 to resolve the continued defects of non-functioning of my purifier. But unfortunately, we are facing the same water inlet/outlet problems since 2 days now. It's been 2-3 days now that we are without drinking water and am forced to buy mineral water again, in...

We purchased kutchina's latest model of aqua guard under the name of Swapan Kr Majundar or Ratna Majumdar around July'19 and now the handle has broken down.we called the person who sold us the product with name Swapan Pal but he refused to help us because of covid. Although we understand the situation but then water is an essential item now delay in repairing the machine means we have no water to drink. Can this be considered on priority...

My inducction cooktop model No- CRYSTALO

S.N[protected] Is dead from 33 days so I request you to solve my problem as soon as possible.

COMPLAINT NO-[protected]

CUSTOMER NAME-AJAY RAI

VILAGE AND POST-PIROUTH SINGH PUR

DIST-MAU

UTTAR PRADESH

PIN CODE-275301



Date[protected]

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I have order Modular Kitchen in Kharagpur, West Bengal worth Rs.133000/- on 6th April 2021. They have promised to Complete the Kitchen within 25th April 2021. I have paid 70% of the total amount already in same day. But not yet installed....

My Kutchina stanza chimney is not working from this week. When we on the switch on the switchboard then just blink the push button and after that when we press it, it is not working. So I request you to send any mechanic as early as possible....

Thanks for registering your request with Kutchina. Your case no. is [protected]. Our service representative will get in touch with you shortly. Regards..til date no response...Mera hobs 16 din se bondh pora hai..ap log parts Nahi mil Raha hay..eye bol Kar ja Raha hai...very bad service kutchina appliances.....

Hi There,

This is regarding the kutchina Vega 60.

We have purchased the product on 18th April, but the installation is not yet done.

I completely understand the lockdown situation, but the product has been purchased before lockdown, and if some mishaps happen who will be the responsible party.

Kindly consider this on priority, I have attached the bill for your reference.
br...

Dear
I have ordered a Khuchina modular kichen from your company on month of January with order I’d of 21220620. When I booked the item it was informed that it will be delivered within 3 month.
After 2 month I asked your company representative about the status of my order but till date I have not received any firm date of installation of my kitchen. I think it is too much unprofessional customer handling I ever encountered....

I purchased Kutchina chimney AMC service contract for 3yrs on 2016 validity upto 2019. Subsequently I purchased Kutchina Vogue in exchange of earlier chimney.The representative assured me to coverup the existing AMC to be applied on new one after scheduled free service.
But at actuals, it was not maintained and nobody from Kutchina contacted in spite of my repeated requests.
Being disgusted, mailing this for necessary remidial...

Dear sir
I had installed a kutchina Stanza, chimney on sept 2019. I entered into an amc in sept. 2020. Branch howrah, near geskin Williams, Andul road.
Since then only one servicing has been done. Repeated requests has been turned down. Recently I made a docket but no one has attended the call.
I feel cheated and I feel that I have taken a wrong decision to be a part of your company by buying your company product.br...

I am using kutchina purifier since last 5-6 yrs, initial 3-4 yrs service was very good, parts always was available on time. Last 2 yrs I am seeing required parts most of the time are not available, technician tells next 1-2 day he or any other technician will come and fit it but no one comes and even nothing was informed to us, while we call to Customer Care they casually tells parts are not available, will inform you once available and they...

I purchased Kutchina Chimney with a trust that it is a big brand and so there service will always be good. But actually it is not happening.

I officially mailed for complain of 18th March but before 18th March i was calling to lodge the complain but they didn't give me docket number. After mail on 18th March, they have shared the docket number - [protected].

But it is just a number for me without any use...

Even after several booking no one visited to service...

Hi,
Am using the Chimney from last 2 years but till now the service persons not even come to take for general cleanup. when i call to customer care its time-passes for 10-15 min but no executive will be responded back on the call and the call disconnects automatically.

If you provide the service only a customer will satisfy unless its waste of selling the products in market.

I need alternate no. other...

Dera sir
My self Biki Goala I am purchase kutchina company kitchen chimney before 5 monta ago now 10 days running chimney don't working.i am Contract kutchina customer care my complain already registered but don't come any service boy we are created so many problem.so my request between 2days service boy come in my house otherwise I am complain Minister label..Mind it.

From:- Biki goala
Address:- Lumding Kalibari...

Hello,
I just bought a Novello juicer s/no[protected] today from Spencer's at Siliguri City Centre. On bringing it home and testing juice extraction, the machine stopped operating after a few turns. Now what should I do? Where is your local service point?

Prof. Jeta Sankrityayana
North Bengal University...

I purchase a chimney on 01/12/2019 from Great Eastern Retrails Pvt. Ltd., model name ESSA Excel 60. But from October'20 it's totally shutdown due to motor problem. As per Barrackpur service center the motors are still unable after 3 month. After installation of new motor those are burn again in same day. And the last docket number is [protected] on 20/01/2020. From this day no one can contact with us the resolve the problem. The Chimney...

Help me sir...

Sir me kutchina company ka gas stove laya model--Kutchina vetro eco 3B
RS.6490/- bo 4 days me off ho gaya tabhi mene kutchina customer care par call ki 2 se 3 day me sahi ho jayega bo esa bole koi call nhi service no. Se mene sir fir call ki bole ho jayega tabhi kuch nhi hua sir aaj 8 days ho gaya kuch nhi hua or sir mera number busy pr daal diya ab me kutchina customer care par call lagaya busy batata hai
SIR me kiya kru...br...

Booked semi modular kitchen with FIBAS EXCLUSIVE KITCHEN WARE PVT. LTD. 137/1, B.T.ROAD KOLKATA 700108. on 11/12/2020. They promised timely delivery on 11/02/2021. But it has been more than 15 days there is no response from them. When I enquire them they are giving different dates and NO PROPER response. I am feeling cheated and warning future customers to be careful. All I want now is return our advance payment....