Kutchina / Bajoria Appliances Complaints & Reviews

I have already lodged a complaint against your product kitchen chimney kutchina arc premium dated 28.04.2020 but til dated 10.08.2020 no any technician from your side or dealer's side contact with me to solve my problem.
Therefore, i request again you to solve my problem immediately.

Previous complaint are attached herewith for your kind information.

Encl.

Sir,
With due respect...

I have selected kutchina for my modular kitchen & thats my biggest mistake. They were about to complete it by dec 2019. Then they realised that they took wrong measurements. Then they delayed it and said will be completed by feb 2020 then in feb they again came with some wrong parts. Then they told us will be completed by march. Then the covid case occurred and from june 2020 they are telling that next week will be done. Don't know when that...

Chimney is not working...

I purchased kutchina chimney from kuthina dealers shri banarasi das enterproses, jaipur, rajasthan on 5th january 2019 vide invoice no. 1491 and it was told to me three to four service will happen and kutchina engineer will come to my home for servicing but till date no service person has come to my home. As in the last year due to mother illness and subsequent death of her i did not notice about servicing but now when i check the same then...

I am regular customer of kutchina. I own kutchina water purifier and chimney of your esteemed company. We bought all the products from bajoria entertainment pvt ltd. We did a yearly maintenance contract of rs 4500 in the month of january. Know since last 25 days my water purifier is not dispensing any water sue to some problem. As there was a lockdown till two days back, we had no options left but to buy drinking water. Now as the services...

My ppo no. Ap/hyd/00090748. I retired from mecon limited a psu i am getting monthly pension of rs. 2494/-.
I retired (58 years) on 30 09 2014 understand pension is to be revised based on 12 months average salary when retired after 01 09 2014. I would request you to do the needful...

My ppo ref: no. Ap/hyd/00090748.
I am getting epfo pension of rs. 2494/-, calculated based on 60 months average salary and i retired (58 years) on 30 09 2014.
Understand those who retired after 01 09 2014. Pension is being recalculated based on 12 months average salary.
I would request to do the needful from your end...

Purchased product from lokenath kitchen solutions and amc with them. My product is kutchina vogue chimney. Amc is for 5 years every 3 months service assured. Last service done in december 2019. Due to lockdown skipped march service but when asked in june during unlock they are continuously delaying and till date no response. Booked service 8/6/20, verbal request made thereafter, complaint made on 29/6, 5/7, 7/7 but no care from their end....

Oil leak from both side of motor...

Chimney is not working for more than 3 months. Many times docketed to the local service centre but no one attended till date. Amc done on 31.08.2019 for a period of 3 years. They are not receiving the phone....

I have purchased Kutchina Smartec chimney on 29th dec, 2019 but started noticing that the suction of the brand new chimney is very poor. I complained in January and reached out to customer care. Representative of the dealer and Kutchina company visited my house 6-7 times and changed position of oven, changed aluminium pipe to pvc pipe, gave cooking tips but never asked for written customer feedback. Inspite of these changes oil has been sprayed...

We have one kutchina smartec chimney purchased on 10th july, 2019 from dealer srijoni, nagerbazar, kolkata. First free servicing was done on 24oct, 2019. Next service was scheduled on last week of february, 2020. When nobody turned on february, 2020 we called dealer several time since 1st week. Of march, 2020 but nobody turned till now. We tried to contact through customer care no of kutchina also, but nobody attend the call after several...

We have one kutchina Smartec chimney purchased on 10th July, 2019 from dealer Srijoni, Nagerbazar, Kolkata. First free servicing was done on 24Oct, 2020.next service was scheduled on last week of February, 2020. When nobody turned in February, 2020 we are calling dealer since last week of February, 2020 but nobody turned till now. We are calling several time since 1st week of March, 2020to dealer.We tried to contact through customer care...

I have lodged a complain in kutchina customer care on 13th june regarding my kutchina purica excel model not working from last friday[protected] through your customer care number. On 15th june again i have connected with your customer care number. Your representative has assured me that they have again forwarded the request to the service provider. But since last saturday, no one has connected to me amd today 16th june also over. For this...

Hi kutchina
This is very unfortunate for me after buying kutchina chimney; i've to struggle for service. I observed the post-sale service of kutchina is not up to mark or customer-oriented.
First, i didn't get any service call from kutchina that my first free service is due. I was expecting a pro-active service call from the kutchina in case i forgot; now i am considering why i will pay amc and buy another chimney for my...

Dear team

I sùdarsan dhole client of kutchina chimney machine no[protected] would like to complain about a misbehavioral issue which happened today that too by such a reputed company such as kutchina sales executive name mr manas majumdar from uttarpara kutchina sales and service center office, (74, netaji subhas road, uttarpara, hooghly pin 712258, ph[protected] installed a dlx elite kutchina chimney in my house, however...

Dear team

Please note today i. E. Mr manas majumdar from uttarpara kutchina sales and service center office, (74, netaji subhas road, uttarpara, hooghly pin 712258, ph[protected] installed a dlx elite kutchina chimney in my house, however the mentioned sales personnel mr majumdar has misbehaved with me and my family members when we asked questions related to demonstrations, payment schemes, offers etc. My only complain...

Sir,
With due respect i have to inform you that i purchased a kitchen chimney kutchina arc premium machine code no. C[protected] on 03.02.2020, customer code no. 1287, invoice no. 1329 of kitchen series authorized sales and service of kutchina, office:- bishalaxmitala, pipulpati, chinsurah, hooghly. I am facing problem with this product. After complain a technician attend and could not solve the problem since last of february. Over...

Good afternoon,

Sorry to say but i am totally confused and also it seems you people are harrasing the customers.

I have registered a paid service request on 22nd february 2020.
Your service representative called me 4-5 times and forced me to do amc. I was not interested and rather told to do the paid services. He totally ignored and told it will charge double cost without even seeing the chimney. I told...

At the time of servicing one lamp was broken by the technician and left. When I raised this issue, no action was taken against my complain.

This is very unfortunate that you are sending such unfaithful and low graded technician for servicing.

I'm requesting you to give a proper solution for this issue. I bought the Kutchina chimney for their good servicing only but my experience is really very bitter.
br...