[Resolved]  Kutchina / Bajoria Appliances — Extra amount taken by sales manager mr. vinay vaishya and misbehaviour shown by him

Address:492001
Website:www.kutchina.com

Sir i bought a water purifier model-purica excel before a month on 12.07.2016. The mrp price not mentioned anywhere by company neither in product box nor in companies website. Further purifier was not certified by nsf wqa nor certified by isi mark. The sales manager fixed deal in rs.19000/- and took rs.1000 as an advance in favor of company name just before a day of product delievry. Next day they delivered & installed product and took a cheque amounting to rs. 19000/- (Axis bank cheque no.417442) instead of 18000. They called me back that i given them extra 1000 rs. But they not returned the same amount till date even after several request. Also the product is very poor not worth the price.
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Jun 27, 2018
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
May 23, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hello!

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina
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    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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