[Resolved] Kutchina / Bajoria Appliances — Poor quality product and service | |||
I had purchased one stanza model of kutchina chimney from duliajan, assam. It stopped working before warranty ends. I complained to the seller. After almost 7/8 days of hardship i got the service. Now it again stopped working and i complained to customer care network on july 29th. They provided me a docket no:[protected]/07/2016. But no response from any service provider till date. Only a few e. Mails are coming to me. Now the paintings of my kitchen is gradually damaging due to smoke. I am searching there policy to take back my chimney. But no response. Now i have no alternative to purchase a better product, throwing it to my scrap materials go-down and to file a case to consumer forum. Was this information helpful? | |||
Jul 2, 2018 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support May 28, 2018 Kutchina / Bajoria Appliances Customer Care's response Hello! We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful. Regards, Team Kutchina | |||
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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