[Resolved] Kutchina — breaking of the housing of the chimney | |||
i like to inform that two of the servicing boys named sumanta barik and soumen nayak had broken my chimney housing.Firstly before Sumanta Barik came and turn on the machine it was sounding normal as others chimney machines.He opened the machine and started to do their job.I didnt know that he will break my machine housing and tl us that it was broken before.He went then another servicing boy came named Soumen Nayak.He came and pasted a tape over the broken part and told that it will be ok now.After sometime i switched on my machine it sounded so badly that it seems that something has been broken or something is hanging and touching the frame.i want to know that when i will get my machine totally ok or else i will have to take necessary action regarding this. Was this information helpful? | |||
Sep 15, 2018 Complaint marked as Resolved Verified Support Aug 01, 2018 Kutchina / Bajoria Appliances Customer Care's response Hi, We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected]. Regards Team Kutchina | |||
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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