[Resolved]  Kutchina — Chimney free service

Address:742101

I have purchased one chimney ( customer code :[protected] on 21.05.2015 from Bajoria Appliances Pvt Ltd. Why selling the item the salesman told me I will get my free servicing from my residential area Berhampore. After four months when I needed service I call customer care but till today nobody came to service the chimney. Today when I contact local kutchina distributor he refuse to give me the free servicing because I have not purchased the item from him & he suggest me to mail you. Please do the needful. With Regards, SANDIP SUR ROY.
Was this information helpful?
No (0)
Yes (0)
Jul 30, 2018
Complaint marked as Resolved 
Verified Support
Jun 25, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected].

Regards
Team Kutchina
Complaint comments 

Comments

It is a good opportunity to complaint my problems.
It is a good opportunity to complaint my problems.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kutchina / Bajoria Appliances
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    591
    Pending
    21
    Resolved
    530
    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
    View all Kutchina / Bajoria Appliances contact information