[Resolved] Kutchina — Dewdrops DLX is made unused by the Kutchina Service staff Milon Robidas [protected] during servicing | |||
Sir, Milon Robidas came from Kutchina to service Dewdrops DLX water purifier on 9th Sept 2015, during service he broke one internal part of the purifier, he assured that he would replace the same within 3 or 4 days, but he did not do so, I called him, he replied that the part is not yet received from Guwahati by him today it is[protected], 12 days completed, he neither contacts me nor replaces the part. As a result of which I and my family members have to suffer for drinking water.Kindly take some necessary action to solve the issue. The product is purchased from Shanti Electronics, Central Road, Silchar-788001, Mobile:[protected], Service centre:[protected] no.1817 Date:[protected] With Regards Mr. Mrinmoy Nath Mob:- [protected], [protected] Was this information helpful? | |||
Apr 9, 2018 Complaint marked as Resolved Verified Support Mar 09, 2018 Kutchina / Bajoria Appliances Customer Care's response Hello Mr. Mrinmoy!, We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful. Regards, Team Kutchina | |||
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