Kutchina / Bajoria Appliances Complaints & Reviews

After the my last complain two technician of your company come and after their servicing in 02.02.2020 in between two days oil is leaking again from the machine. This is happening since the last servicing of guarantee period.
So an old customer (More than 10years) of your reputed company i earnestly request you to solve my problem as soon as possible.
Machine code no. C[protected]
Model-amaze60
Customer name-titli...

Your service employees krishna prasad ([protected], [protected]) came on 14th january 2020 after 1 day of servicing oil is licking from kutchina machine. Instead of servicing he damage my machine. So now from 16th january i continuously call him but he refused to come. Now my guarantee period is over on 22nd january and now he says that i have to pay for another servicing. Why should i pay because he damage my new machine? So i kindly request...

Ref : kuchina model : amaze 60,
Date of purchase : 29.08.2019
Date of installation : 31.08.2019
Goods order form no : 2026
Instattation address : flat 8e, cityhigh, tower-1
85 prince anwar shah road, kolkata - 700033

Sir,

This has reference to the above i would like to intimate that your, marketing person mr gautam patra (Mob no [protected]) informed that
Purchase...

We purchased one kutchina smartec chimney on july, 2019 (Dealer srijoni). During 1st service (After 3 months of installation; october, 2019), the technician from kutchina informed that one of the plastic part of the chimney was cracked and it was happened during the installation time. We informed immediately to the dealer (Srijioni & kutchina customer care) to replace the broken item, but no action was taken till now. After several call,...

We purchased one kutchina smartec chimney on july, 2019 (Dealer srijoni). During 1st service (After 3 months of installation; october, 2019), the technician from kutchina informed that one of the plastic part of the chimney was cracked and it was happened during the installation time. We informed immediately to the dealer (Srijioni & kutchina customer care) to replace the broken item, but no action was taken till now. After several call,...

I want to complain about the delay in installation of my modular kitchen from kutchina. I had placed the order for cabinets in the month of august. After that the representative mr. Sahadeb das installed wrong sized cabinets and his entire measurement of the kitchen was incorrect. Post that i have been chasing him and he is yet to install the product. The order was placed on 28th july 2019 in the name of mr. Nirmalya bose. Till now the work...

This to inform you that after many complain service provider does not care of our complain & we are bound to purchase of bottle of mineral water for our daily consumption
So, this was my last complain & after that i will bound to publish the whole story about your service to newspaper.

Surajit deb, rongpur vip road, n. N. Dutta lane,
Silchar - 788009, cachar, assam.
Mob no.[protected]/[protected]...

I raised complaint on 15 october, 2019 regarding receipt of wrong water purifier. Subsequently, i sent reminder on 22, 25 october and 15 november to get my product exchanged with original product for which i made payment (For details, please, refer previous complaint). I have also informed the same to mr. Namit bajoria through twitter on 6 november. But, i have not received any response from kutchina team till date.
Now, kindly confirm...

I purchased a new kutchina purica dlx water purifier[protected] on 5.2.18. After expiry of free service period, this machine has been creating lot of problems. Very frequently it stops filtering or filtering less water. I changed some candles. Even i changed water pump too. Still problem is the same - very very less filtration. The person attending the complaint always insist on changing parts. Many times they are hiding the actual problem....

Kutchina kitchen chimney ( model - smarty dlx 75 ) that i have purchased from your kutchina konnagar branch on 01.08.2019
Problem is that past within 2 months the product not working properly
Oil drooping from chimney side wall
Sound level increase
Suction capacity decries
Over all this product is not good as product cost
So please solve the issue...

I purchased a chimney from royal sanitary, rishra, west bengal. While installation, the technician misguided and informed that kutchina servicing will be done in 6 months automatically, without any request. Now, almost 9 months, passed by, we called up for technician. He showed that 3 free services are available within 4, 8 and 12 months. After servicing the chimney for the first time, he took the coupon of third servicing citing the previous...

I am tamal dey from bandel (W. B). I have purchased a smart kitchen chimney (Model no:[protected] on 08/10/17.
From first day of purchase it is having a problem of oil lickage. Several times i have complained, they service it but problems remain same. Please resolve the issue or kindly exchange the product....

Case no: [protected]
Chimney (Smarty) is only 2 months old, already oil leaking from the body. Registered for a service on 1st of nov, but till no technician bothered to call or visit. You call centre guys are also useless having only copy-paste replies. This is the reason i left kuchina 5 years back, but when came back, the service is as it was.
If you cannot give service then please take this damn chimney and give me...

I raised this complaint # [protected] on 25th of oct. Today is 2nd nov and still have not got any service. At every stage they promise the service by customer support, service center (Bhilai, supela, chhattisgarh) head (Rajendra) and technician yogesh but they do not provide the service. They will says one thing on the phone and then lie on another call stating that they never said that. Worst service and pathetic technician. Never ever...

Dear sir/madam,
I purchased pure drop dlx on 31/12/2018 but after purchasing that i am suffering too much problem in every month.
Your executive mr somnath mondal & mr avishek patra came to sell this product in my home & after checking water ironic level they will suggest me that product is perfect but actually they cheated me that most third class product they has suggested.
Every month purifier showing "c" 1 or "c"...

I have purchased a chimney smarty dlx 75 from your distributor office addresses 39/a dumdum road kol 74 on 15.09.19 from your agent named prabir chatterjee. But till now i haven't got my bill (Computerised bill including your gst no). I had already visited your office physically 4th times but they just informed me that they will do it. But after 38 days they failed to give me the bill. Please do the needful....

This company (Chimney) giving very pathetic and horrible service to me, they call me repeatly for buying amc.. Same i done and pay thru online in company web site and customer executive also saying u rcvd ur amc paper with 3-4 days.. Same thing 30 days gone not any paper i am rcvd.. I call and mail so many time they cant reply the same... Ceo mail id also not reply.. This is very pathetic...

I had purchased a kutchina purica excel auto-clean antioxidant ro water purifier (As mentioned in invoice cum road challan as well as warranty card) amounting to rs.155000.00 from zenith appliances, bablatala, rajarhat, kolkata-700136 on 14.03.2018.
However, i received kutchina purica excel auto-clean ro water purifier having sl. No.[protected] as mentioned on the purifier which i noticed during first free service (1st) on 03.07.2018...

After last servicing by them on 6.9.19 there is problem with the chimney. The autoclean light is blinking now and then and i cannot use the chimney. I called them again. They came and told that one of the fans is defective, so they provided a new fan for rs-2500rs-2500 (I think it is overpriced)
But the problem is persisting. I called them again. But they have not visited yet.
Customer name - puspa bera
Mobile no -...

I am kamini dubey. I bought my gas stove kutchina sparkle eco 2b few days back.
It worked properly for few days but after some days it's automatic burner stopped working which also turns to gas wastage and it is very dangerous.
I complained multiple times on customer service but they only assured me that engineer will come and he will resolve this problem
But unfortunately no one showed up. I am very disappointed by the...