Kutchina / Bajoria Appliances Complaints & Reviews

I bought my kutchina gas stove about a month ago. Initially it was working well but after few days it stopped working properly. I have complaint many times online but i got only assurance and no action.
The engineer doesn't even come to check what is the problem. The automatic burner doesn't work due to which the cylinder gas is wasted and it is very dangerous. Very disappointed by your services....

I am mr santonu polley would like to inform you that i have purchased a kutchina kitchen chimney on 25.01.2019 as per company terms and condition company has given 3 free service in warranty period. I have requested for a service on 13.09.2019 call centre representative told me within four days technician will come in my house. Service booking id-[protected] till now no body has come in my house. Company doing cheating with customers....

I have purchased SMARTY DLX 60 chimney on 31st August 2019 and made payment through Bajaj Alliance. However, it has been almost 3 weeks I have not received authorised/signed/system generated invoice till now. The kutchina company representative has forwarded me an Invoice which is not signed/authorised or system generated. The invoice number of the invoice provided to me as soft copy is BE20/3055M/00092. Further, when I am repeatedly asking...

It is Quite surprising that the cmpny like KUTCHINA cant prvde me the basic dtails of mchne, which i am asking since 4-5 daz.
-Mfd mnth&yr not confrmd.
-Is Mchne dlvrd is RO+ UV+TDS+AO
-y vndr not delivrng the cover, as told.
-Is hand written bill accptble for grntee wrrnty of mchne in future, as the vendor has gven us same.
-Bar code damgd by vendor....

I p vijay laxmi naidu registered mobile no. Is [protected] i purchase a kutchina gas stove hob till date problem in my gas stove hob when 3 or 4 times visit to resolve the hob but gas stove burner and knob but can't resolve the problem so kindly replace the gas stove hob to new hob if any price difference opprox. 2 thousand or 3 thousand we pay that so kindly do that.

My email id is p. [protected]@rediffmail.com...

I purchased and installed purica excel ro+ao on dated 05/09/2019, before warranty expire i have been reported them but nobody response avoided will their negligence. Now the warranty expired.

So, there i have been writing a complain against your local dealer at uttarpara, hooghly for the sales and services.
Please follows the product and dealer details as follows:
Machine no.[protected], sales and service centre:-...

Model stanza
The motor is not properly functioning and the kitchen is being filled with oil vapours during cooking and walls are frequently becoming dark.
One m/s fibas service stated to be authorised service centre for kitchen appliances has booked amc with us and visiting quarterly. But so far as fixing the problem they are always demanding money on the pretext of one or other.
Please advise us properly.
br...

I am using a kuchina chimney for last one and half year. 15 days back i had logged a complaint for servicing of the product. 5 days after lodging the complaint a service engineer called up confirming the residential address but no one turned up. Since then 4 times i have contacted the local service centre but every time there is a promise to complete the work without any result. This kind of service is grossly unacceptable. Expect a quick...

Shampa mitra took full payment of chimney smarty 29000 and then did not deliver the product on committed date. I took leave from office for installation but she failed the delivery 3 times on the day. Finally mechanic came today and told angle is not provided to him for installation on window. He and we called shampa mitra to send the necessary equipments but she simply ignored our calls and replied "arrange yourself". We are surprized seeing...

Dear team,

Registered a request with kutchina for service for my chimney-model aster on 13 aug 2019 & "case no:[protected]". Till date none of their technician visited.
Very poor service & not really enjoying the response by kutchina.

Please take appropriate action regarding such delay. Also please help to resolve the issue.

Regards
Asit dash
[protected]...

I had purchased the kutchina purica dlx on 27/4/2018 and faced huge technical problems. It started with defect in the led, then candle problem, pump stopped working. The company is not going to do anything and they should replace the defective product with another product. Other companies are giving such good water purifiers and if this is the standard we are being looted by such companies. With amc slso i am paying money to the service people....

I have purchased CHIMNEY Smartec Bk Hc Ac (1150) 76 cm,[protected], from M/s KITCHENEX in April-19 vide Invoice no. MAR/94/18-19, DATE[protected].
Now oil leakage next to oil collector in the last one month. I called M/s KITCHENEX and report the issue but representative from M/s KITCHENEX is not at all co-operative and misbehave me. She told me if there is any issue on next of purchased I have pay the inspection & service/repair...

Dear sir,

I am writing you to complain about poor services i received from the below mentioned dealer of kutchina chimney at guwahati.

M/s kutchina exclusive stores
Bajoria entertainment pvt. Ltd.
Senapati complex, 2nd floor
Opposite goswami service petrol pump
Gnb road, silpukhuri, guwahati – 781003
Contact person: keshab baruah - [protected]

That sir, on...

Dear sir,

I am writing you to complain about poor services i received from the below mentioned dealer of kutchina chimney at guwahati.

M/s kutchina exclusive stores
Bajoria entertainment pvt. Ltd.
Senapati complex, 2nd floor
Opposite goswami service petrol pump
Gnb road, silpukhuri, guwahati – 781003
Contact person: keshab baruah - [protected]

That sir, on...

Dear sir/madam,

Bought a kutchina product (Vetra), on 6th july 2019, after instalation the chimney was not working, we complained again and again but they didnot replace the product though it has manufacturing defect. One service man came to our home and wanted to change the new motor (Defective) with old repaired motor then we refused to do the changes because our objection is if we pay the 1st hand product price why should...

We have purchased one kuchina kitchen chimney.in spite of several communication the first service not yet done. The service personnel and office staff have no coordination. All of them mislead us unnecessarily. Keep up waited at home but they did not turn up. Even don't contact over phone. Did not expect such unprofessional poor post purchase service from reputed brand. Once u call for purchase they come in jet speed. After sales they don't...

I have entered amc with bajoria entertainment, kolkata for 2 years. My free service is due as mentioned in amc contract dated[protected], no 053242 since march but i am unable to book through toll free no. And there is no communication from your end also. No service engineer contacted or visited for routine check-up as promised and now my chimney is not working, i am helpless as the toll free no. For complaint never works....

I have purchased Kutchina RO Water Purifier 2 years back with an Amount of Apprx 22000. It was working fine. But from 24/Jun/19 it stops working. No lights glowing, No activity happen. I have call the toll free number ([protected]) of Kutchina service centre on 25/Jun/19. But nobody attend my house . Again I call on 2/Jul/19 with a remainder. But nobody visit. Again I call on 3/Jul/19, but no body visit. Again I call on 4/Jul/19, but no body...

I purchased a kutchina chimney on 22/3/19 from smart kitchen technologies, tarakeswar with product serial number[protected]. The product is having some problem since its purchase. At first, when the chimney is running for more than 1hr, the machine become automatically stop. The light is also defective. Its automatically became off after maximum 3min. I complained to the shop. The service provider came & placed the chimney a very low height....

Dear sir,

I have amc service from 12.03.2019 to 11.03.2020 at c & rc associates

I have booked a service log for my chimney not working properly on 1st week of jun, 2019. Technician came and opened the right side motor and carried with him for service. Till now they are not given the motor. No date confirmation.

This is very strange, they are taking more than one month to give a service. When...