[Resolved]  Kutchina India — Bought modular kitchen with a lakh but have not received warranty - no service

Address:	700157
Website:	www.kutchina.com

Had constructed an overpriced kitchen last february ( a year back) which developed several complaints in the first week itself. Have made payments. However have not received any warranty documents. On contacting last year, multiple times, i have been told a sum of close to 4000 is pending, which i agreed to pay. They also said they'd send a representative ( they had contacted me through a fair, and i never visited the showroom at nagerbazar untill i had to lodge a complaint). They had sai, it is my responsibility to pay up- but i refused to go to their showroom- it is pretty far and i have better things to do. The salesmen at nager bazaar showroom were overtly courteous and awesomely helpful when payments were required. I had even made full payment even before receiving the completed work last feb. Now, the kitchen is falling apart due to substandard quality. I know i won't get any service ( i was promised 5 year warranty...) i have all invoices- but no warranty. Even the chimney i bought from them does not have papers, because they never gave it to me- so there is no service. I went to their chinar park office a few months back, but got a number in return which kept on busy. I gave up post that...Can anything be done to bring the thugs to justice?