[Resolved]  Kutchina India — Chimney service

Address:Kolkata, West Bengal, 700094

I bought a Kuchina Vogue SS Chimney on 19/06/2014 with one year extended service(AMC) valid till 19/06/2016. I booked a service call at Kolkata centre on 11.12.2015 having Docket no. DEC207. But repeated request over phone no one care to attend the service call. I was being harassed giving date after date. The designated technician did not respond to my several calls.
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Aug 27, 2018
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected].

Regards
Team Kutchina
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    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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