[Resolved] Kutchina India — Flora installation disappointment | |||
Bought the Flora product on March 24th from Khosla Electronics in Kolkata. Product was delivered the next day but no installation call for next 2 days. I received a call on 27th March in the afternoon. The person was extremely impolite and started negotiating with me on the installation charge. He told me he would get back and come to my place for the next installation. Despite waiting for two hours he didn't call back. Upon being called he started arguing again stating that the aluminium pipe was not there with me, he couldn't call as mobile tower was not availablr, etc. My plan for Sunday got messed up add the concern due to late installation. The first experience itself is such a disappointment. I don't have the name of the person, but his mobile number is: [protected]. Hope no other customer suffers in the same manner. Thanks and regards, Soumyadip Chakraborty [protected] Was this information helpful? | |||
Jul 25, 2018 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support Jun 22, 2018 Kutchina / Bajoria Appliances Customer Care's response Hi, We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Meanwhile you can also call us at our toll-free number:[protected]. Regards Team Kutchina | |||
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
Very poor service for kutchina modular kitchen
They were installing the modular kitchen by very unskilled workers. Very disappointed with their services after paying so much of money. Even after repeated complaints they refused to resolve the issues. Considering above I will request not to install kutchina moduar kitchen in your home.We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to customercare@kutchina.com or call us at our toll-free number: 1800 419 7333.
Regards
Team Kutchina