[Resolved]  Kutchina India — HB2BZEXCEL Hobb/ Did not received a service since 16 days

Address:	Kolkata, West Bengal, 033
Website:	www.consumercomplaints.in

Hi,

My name is Diptyajit chakraborty, I am using a Hobb of Kutchina. I have bought it in December 2015 but since 16 days it not working properly as the utensils are getting black when the Hobb is spreading Flame.
I have registered a complaint by phone on customer care and they provided the docket number[protected] on 12th may and confirmed that your issue will be resolved within 1 week but not a single person has come my home to solve the issue and from that date I am unable to use the Hobb. I don't know which kind are service Kutchina is providing to the customer but if my problem will not resolve within this week then I definitely raise a complaint on Consumer Forum against the worst service providing by Kutchina.
At the time of selling the your representative are talking about the name and fame of Kutchina and it's brand valve and the time of providing the service to the customer I can seen the efficiency of Kutchina to harassing the customer and not providing any service to customers. I am using many companies product and they are providing the service but among the Kutchina's service is the poorest.

Please resolve my issue within this otherwise take back your product from my home.