[Resolved] Kutchina India — Replace circuit with faulty repair old circuit within warranty period | |||
Last year on 27th april, 2015 we bought a kutchina kitchen auto clean chimney by my father’s name. We called kutchina service center and they came and replaced my brand new chimney circuit with old repair circuit. They replaced same circuit two times in last 1 year. From last week it was not working. I purchased brand new model and within warranty they were replacing circuit with old repair circuit. And within 1 year the circuit failed to work two times. It is not acceptable. I am not satisfied to kutchina customer services. We had only one year warranty. Now again it is not working your old repaired circuit after my warranty period. As per kutchina customer service response. They would not provide free service for this repaired old circuit. Was this information helpful? | |||
Jul 2, 2018 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support May 30, 2018 Kutchina / Bajoria Appliances Customer Care's response Hello! We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful. Regards, Team Kutchina | |||
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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