[Resolved] Kutchina — Kuchina purica ro | |||
I am dr prasenjit surai, residing at vill+po. Biprannapara, p. S. Domjur, dist. Howrah purchased one kutchina purica ro (No.[protected] from vertex marketing concern of67/7, college road, b. Garden, howrah-1 on 13.05.2014. Annual maintenance contract was done with the same concern on 05.09 2015 for one year. The bill no. Is 685. I have got one service on 19.12.2015. I have requested the concern on 02.04.2016 for another service (Dochet no. 32/04). Again l have telephoned many a times but they are not attending the calls all times. I am facing great problem. Otherwise i have to purchased drinking water. Today i have also telephoned. They told me that they will send the man in next week. I will wait to purchase water or what shall i do? Was this information helpful? | |||
Jul 13, 2018 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support Jun 08, 2018 Kutchina / Bajoria Appliances Customer Care's response Hi, We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected]. Regards Team Kutchina | |||
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
The servicing boy is making our Purica RO damage during servicing, is not coming on repeated call to him, its getting leakage of water all d times.
We are requesting to take the matter seriously and take strict action against him