[Resolved] Kutchina — Kutchina Chimney Eva SS | |||
I bought kutchina chimney from great eastern, Kolkata in Jan 2013, The chimney in just two years time gave up. I don't understand how cheap quality they provide. So after two years the motor got damaged, since the motor is covered under life time warranty So after fighting for ten fifteen days they looked into my matter and I took it to the service center for getting it repaired. I have to take it to the service center myself since my chimney was not attend ed by the mechanic after lying so long and my kitchen was getting all the oil stains. So after repair the chimney broke up after working for a month. So you can see the standard of there work. The quality of spare parts they use to repair, now they are demanding 250 rs as service charge for the chimney. So I replied to him I will myself take it to service center so that I can save my service charge which requires just openings of four screws and ten minutes of time. It's a money making business . They are insisting me on taking AMC, if the quality of there mechanic is such how can take So I need to pay only, they want me to stay there son in law and keep on paying is it possible?? Was this information helpful? | |||
Sep 1, 2018 Complaint marked as Resolved Verified Support Jul 31, 2018 Kutchina / Bajoria Appliances Customer Care's response Hi, We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected]. Regards Team Kutchina | |||
1 Comment | |||
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DO NOT BUY KUTCHINA PRODUCT S AT ANY COST, SPECIFICALLY CHIMNEY AS I AM SUFFERING AFTER BUYING
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157