[Resolved]  Kutchina — Kutchina Stanza is Worst Chimney to Buy ( 2 Yrs o[censored]ses)

Address:

Aurangabad, Maharashtra

After Calling on [protected] and explaining that the Chimney has stopped working the executive started asking about the contact number & address & then informed that they have no recrd of the machine & is making a fresh registration & said that the Chimney is out of warranty & there will be a service charge of Rs 600. With i informing him that there has been no person visited after installation he said that I should have called the Kutchina Person & not that they will send a person on their own. Worst Services & Worst People...! Complaint 1. No Free Service Provided 2. No customer Data 3. Very Rude & unfriendly Customer Care. 4. Chimney while installation was said to work trouble Free for minimum 10 Yrs. But has stopped working in two years. As per the discussion with local vendor, there might be a problem with the Circuit which will cost close to Rs 1000 (which according to him might have been Burnt due to voltage fluctuation) and the Chimney has no fuse to protect against surges ...! Looting the Customers...!