[Resolved] Kutchina — Poor quality service & materials from kuchina ,nager bajar.

dramitra

from Mumbai, Maharashtra

Address:

Kolkata, West Bengal

I have purchased one modular kitchen from Kuchina Nagerbazar (Essermarketing)on February 2014.Though it was booked in November 2013 they delayed installation & after repeated reminder they finally installed beyond 55days.Within one year some parts are found defective & are broken . After repeated complaints to them physically & over telephone they have not taken any action & the modular kitchen unit is gradually becoming inoperable.
This is my final complaint &final effort to repair my unit . If this effort fails then I shall go to Consumer forum to get justice & compensation.
Unit is purchased in the name of my father Anil Kr Mitra @Rs 80000/-.
My contact no [protected].
All documents are attached.

+9 photos

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Mar 31, 2018

Complaint marked as Resolved

Verified Support

Feb 28, 2018

Kutchina / Bajoria Appliances Customer Care's response Hello!

We understand that your experience with our modular kitchen was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina