Lakme — No effect as it promises

Address:Bangalore, Karnataka

Sir/mam,
I had bought a eyeconic kajal in the month of august and I am not happy with the product as it promises it is smug proof and stays on eyes upto 12hrs but trust me as soon as I board the bus and reach my office by an hour then I can see my eyes turn black because of this smudging.
I have a complain that If they can't fullfil the promises they should not fool people. Better they take this product back from me.
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Sir/mam,
I have bought 2 lakme eyeconic kajal . I am doubtful on the products. Please visit and identify the duplicacy. It doesnt stays for 2hours either. Kindly redress the grievance and where shall we purchase original products?

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