Lanson Toyota - Pallikaranai — Failure to extend warranty to powere steering to my vehicle

Address:Chennai, Tamil Nadu

I bought Toyota Innova during January 2013, my vehicle met with an accident during may 2013, the same was atended by Lanson toyota - Vellore branch, therafter during January 2015 it was informed by the service engineer saying that the power steering is rusted. i asked to attend the same as it is within warranty period, they refused saying that, Under section 9 pf the warranty manual at page no 489 it cont be attended.
i saw page no 489 it refers to contact the place i have taken delivery of the vehicle. it is pertinent to mention that, the delivery dealer, the garage attended after the accident and the garage which refuses to attend the repair are one and the same dealer.
kindly treat it urgent and avoid unnecessary litigation by attending the same under warranty please.

thanking You,
Dr. A. Yogeswari.
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