[Resolved]  BSNL penta T-pad limited /penta T-pad ws702c — defective electronic tablet and delaying replacement

Address:

Rangareddy, Andhra Pradesh

Sir,
I purchased BSNL penta T-pad ws-702c with calling option on[protected] from spinel Tradecom Pvt Ltd
khasra no.10/13/1 and 10/18/1,Revenue estate village Samalkha,near Kapashera old Gurgaon road, new Delhi- 110037..I got it by BLUE DART courier. But I had found some software problem .So I gave it at authorized service center namely sri sai communications,shop301,Hardycomplex,M.G.Road,Secunderabad
500003.Phone no.32436463,e-mail:srisaicommunications.[protected]@gmail.com .The service center people informed me that the software problem could not be rectified and it was to be replaced and added that they
had written to concerned company authorities for giving acceptance for replacement.I surrenderd my tablet
at service centre on[protected].But till today I could not get replacement.I made so many trips to service
centre spending lot of money but of no use.Every time they are saying that they have not received acceptance letter from the BSNL authorities and to wait for some more time.I paid substantial amount of Rs.7650/- for buying this tablet but I can not utilize it even after nearly one month from the date of purchasing.For no fault of mine I am being troubled with agony by delaying the process of replacement.So
I request the concerned authorities to look into this matter and do needful at an earliest date.
My Particulars :
Name of the purchaser : k.krishna mohan.
Customer receipt no: 5043
at service center
IMEI NO :[protected]
Address for communication: plot no:94/d,road no:3,Greenhills colony,
Saroornagar(post),Hyderabad-500035.
Phone no: [protected].
Thanking you,

Yours faithfully,
K.Krishna Mohan.