[Resolved]  Croma - Sony Vaio Laptop — Improper Service, False Promises and Faulty device

Address:Mumbai Suburban, Maharashtra

I own a Sony Vaio Laptop E series, had purchased a extended warranty from Croma and since the past 2 years I repeatedly have issues cropping up some leading from one to another. Let me list them down to you:

> Blue Data dump error
> Machine Heating up
> Track-pad Issue
> USB slot Issue
> Internet browsing does not function (I can connect to internet but cannot browse anything)
> Battery draining out after submitting my laptop to the service center
> Windows File not working
> CD drive - does not read the CD
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Aug 14, 2020
Complaint marked as Resolved 
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sony laptops — servise

sir i am useing the sony laptops that is not working properly which was puraches in the 8 3 10 i have many problem in my computer i have him many times him which is in the warrenty period so please take care about
Dear Dimpy T,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Dear Dimpy T,

We are extremely sorry for the inconvenience caused, please share your contact details so that our senior management team can talk to you and address your issue on high priority.

Sincerely,
Team Croma
Dear Dimpy T

Our team is in touch with you and have provided resolution. However, we'll get back to you with final resolution soon.

Sincerely,
Team Croma

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