Datawind Ubislate — Upgraded tab not received from march 2013

Hello
I Manish Ashok Arya from nagpur had purchased a tablet 7CI from datawind in december 2012 and after that
accidently the device locked { Pattern Lock } and after that i contacted the amritsar office and sent the device to them in january 2013 to unlock the device with a cheque of Rs.350/- charges to unlock the device .
After repeated calls from january to march no proper reply for that , then in march i was informed that device was beyond repair and i was offered to upgrade from 7CI to 7C+ by paying additional up gradation charges of Rs.1000/- CASH ON DELIVERY , which i promptly agreed . Then they said to confirm it by sending an email to them which i sent them .

And till today after repeated calls to the service center i have not received the tablet .

And several emails have also been sent to them regarding the matter .
every time i call the service center they say that it will be dispatched within a week
and from time to time they give me a new complaint no

1st Complaint no 133441 in january
2nd Complaint no 0814MH477
3rd Complaint no 0807MH098
4th complaint no 0821MH818

After no response from them i decide to take help from you ,So Please look into the matter and see if you can help me .

Thanking You

Manish Ashok Arya
C/O Apsara gilaswalla
Teen Nal Chowk
Itwari Nagpur .
Ph [protected]
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Dear Manish Ashok,

Your query has been forwarded to concern department and issue will get resolved soon.

Regards
Datawind Innovations.

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