| Address: | Varanasi, Uttar Pradesh |
Repair issue company regret to provide service.
Even system is in Warranty (warranty till[protected].
Hello Helpers
Sir I am Dell user. I am using Dell XPS L702x 3D laptop. It's a replaced and upgrade unit on the credit basis and also Dell give me discount. I am happy when I got this system.
But Dell provide me faulty system I do not know why Dell do this with me . I am facing a problem when I received the unit on 17Feb 2012 I call on Dell help line no. and reported the issues.
Dell Indian L1 team handle the case after some time they transfer to L2 , L2 team transfer to L3. Finally after 9-Months they said we will not give you any type of service and no more replacement.Only the options is refund .
Sir I do not want to take refund after killing my 9-Months.
I did all the things which Dell Executive team said and want.But Dell Executive Team said we have only refund options.In this frustration I said them Before Killing my self I fulfilled your wish and Dell wish and make you happy.
But after talking with Dell lawyer I withdraw My words and decided I fight with Dell.
They said take legal action and we are waiting a notice from court.
I only want repair or Replacement in this matter Was this information helpful? | 
Post your Comment