[Resolved]  Iberry Auxus Ax03g — Major battery problem, Extremely BAD after sales support

Address:

Bangalore, Karnataka

I bought an iberry auxus ax03g (serial number AX[protected] last year in BANGALORE. The battery is problematic and the tablet is unoperational now.
The battery has "swelled so much" as a result it has cracked open the tablet cover itself. Looks like battery is going to explode.

This is still under "onsite warranty". So I opened service ticket Ticket #805249 with iberry.
The iberry says that the Tablet PC it is "physical damage" so it will not comes under the warranty,but they will take theTablet PC under the paid service. And I need to bear the cost of sending the tablet to their service center in CHENNAI.

Why paid service ?? The tablet is still under "onsite warranty".
What physical damaged ? When the battery "swelled" and cracked open the tablet IT IS 100% PRODUCT FAULTY !!!!

[protected] I have pre-booked this tablet supporting as an INDIAN product[protected] REALLY DISAPPOINTED[protected]