[Resolved] Latestone.com — Ptron power bank giving output of 3000mah only against claimed 16800

Pm169

from Vadodara, Gujarat

Address:	Vadodara, Gujarat, 390023
Website:	www.latestone.com

I had bought the product -'PTRON Classy 16800 mAh Slim Power Bank White Black', order id SO1319483
It was delivered on 21/01/2016. I had bought the same as I was going for a trip to Kerala on 23/01/2016 till 04/02/2016.
The power bank was fully charged as per the advise given in the website. But I was very disappointed when my mobile having the battery of 3000 mAh was charged only once by the power bank after which the battery of the power ban was exhausted.
I paid for a power bank having a capacity of 16800 mAh not 3000 mAh.
I don't want this product and expect full refund against it.

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Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2016

LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you