[Resolved]  Lava Mobiles — Lava iris x5 and selfie 50

Address:110006

Dear team my name is adnan ali I had purchased lava iris x5 model on 25.10.14 from the month of June network drop problem has started in my phone after that I had given my phone in the lava care atleast 5 or 6 times but the problem remains the same every time also when will received my phone from lava care it's condition was poorer than before. On 25 Sep my phone was replaced with the another phone of lava selfie 50 without my permission.using after 20 days the same network problem start happening in the phone of Selfie50 & also start hanging. I am not satisfied with the replacement of my model iris x5 replaced to selfie 50 same thing I will conveyed in your lava care center 2 or 3 times. I am not able to use the phone since the month of june -15 Kindly help me in this matter.
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Complaint marked as Resolved 
Lava Mobiles customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2015
Lava Mobiles Customer Care's response
Dear Customer,

We sincerely apologize for the unsatisfactory experience you’ve had. Please share your service center details, job sheet or work order number and contact details so that our Customer Service team can get in touch and resolve your query.

Regards,
Lava Digital Team
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