[Resolved] Lava Mobiles — Service center lost my lava cell IRIS 444 | |||
I gave my cell phone IRIS 444 for repair 20 days back to Aleef agency, pudupattinam, Kalpakkam post, Kanchipuram. I bought my cell on March 16, 2015 from this agency only. There was connector problem. In 5 days that is on 17/8/2015 they called up and said that the phone was ready but when i checked in the shop itself my cellphone the same problem persisted. So I gave it back to aleef agency then i kept calling them only yesterday they said my phone had got lost during delivery from the thrukalikundram lava service center. They said they will question the delivery boy. They now said my phone was repaired 10 days back itself. but it was delivered to a wrong person. How can such carelessness be put up with. My phone itself is lost. I am attaching my bill it is under warranty. IMEI no: [protected]. battery no: STS [protected]. I want my money 3199Rs refunded or atleast a new replacement Was this information helpful? | |||
Sep 18, 2015 Complaint marked as Resolved I got a replacement for my lost cellphone from LAVA. Lava has given a good response to my complaint. I appreciate their good service. Lava Mobiles customer support has been notified about the posted complaint. Verified Support Sep 07, 2015 Lava Mobiles Customer Care's response Dear Customer, Sorry for the trouble. We have escalated your concern to our service team and our representative will contact you shortly. Regards, Lava Digital Team | |||
1 Comment | |||
Thank you sir