Lemall — LeMall has not responded for damaged product delivered

Address:560048
Website:in.m.lemall.com/in

Dear Sir/Ma'am, I have ordered Le2 phone on LEMALL WEBSITE (Order ID:[protected]. have collected the phone on 10th july. I came to know immediately that everything is perfect except microphone .I have called Lemall customer around 42 times as well as send a message FB link however i have received standard reply. I have talked several people including Ananya, a floor manager of call centershe was very rude and she said we will not replace your headphone.I have called server people including Mr.Vishal Singh another floor Manager, he promised the replacement before . Another instance, i have given my power adapter to service center on 1st of Aug.It is not repaired yet. Such a pathetic and careless team and need to be address it in customer court. Thanks Hari
Was this information helpful?
No (0)
Yes (0)
Sep 10, 2016
Updated by harilalsb1
Dear Sir/Ma'am,

I have ordered Le2 phone on LEMALL WEBSITE (Order ID:[protected].
have collected the phone on 10th july. I came to know immediately that everything is perfect except microphone .I have called Lemall customer around 42 times as well as send a message FB link however i have received standard reply. I have talked several people including Ananya, a floor manager of call centershe was very rude and she said we will not replace your headphone.I have called server people including Mr.Vishal Singh another floor Manager, he promised the replacement before . Another instance, i have given my power adapter to service center on 1st of Aug.It is not repaired yet. Such a pathetic and careless team and need to be address it in customer court.

Thanks
Hari
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Bangalo
    India
    File a Complaint