[Resolved]  Lenovo — accidental warranty claim

Address:

Hisar, Haryana

My laptop S/N : YB04541165 was broken on 15 DEC . I submitted my service request to lenovo support and i was given service number : [protected]. I was told that the parts are not available so it will take one week and then engineer would contact me . Every time contacted with coustmer care executives they said it will take maximum two or three days . On 31 st DEC I again contacted with lenovo care and they said engineer will come to my place before 3rd Jan but he did not come. Then I was again told to file a new request . I again requested and got a new service number [protected]. Today is 9th Jan and I have not got the service yet as they are saying it will take some more days . I am not able to use my laptop as its broken . Please kindly do the helpful .