Lenovo India Pvt. Ltd — Worst mobile service center and Till date issue not resolved

Address:Dhule, Maharashtra, 424001
Website:www.lenovo.com/contact/in/en

On 19th October my phone got software issue, I visited Lenovo PCMC Service center (Sara Mobile Shope Pune), I waited for 9.30 AM to 2 PM but Sara Mobile Shope people unable to solve phone issue. They said it will take 4-7 days but i was having urgent work at my hometown (Dhule) so i took phone from them and submitted the phone to Dhule service center (Noble Sales And Service) but till 22 October issue not resolved. No one is responding proper not customer care nor dhule nor pune people. Dhule people stuck because Pune service center has not close the job card and in between both of this I am facing irritation.
I have contacted Services_ED they have also given reply and assigned one agent to solve my query. His email id Surendar M7 this guy called me on 20th October but after that he has also not looked the issue, i given continues email to him but no respond from him.

Now you all know smartphone is need and my all work has stopped.
Phone worth Rs 7000 but mental harassment worth Rs 25000.

Sara mobile shop Status No. SOIN[protected].
And IMEI # : [protected].
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenovo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4390
    Pending
    0
    Resolved
    632
    Lenovo Address
    Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
    View all Lenovo contact information