Lenovo — Laptop lcd screen - liquid leak

Address:

Ernakulam, Kerala, 682020

I had purchased a laptop of g50-70 model last year. A few days back when I started the laptop, I noticed a think black line through the middle of the screen towards the left. After a few days the line became thicker and longer. I took it to authorized service center Hitech Infor, matics in cochin and they told that the LDC leak is not covered in warranty. Then we calle d the toll free number an dthey too told that this wll be covered under Accident Damage Plan warranty only whereas we have a normal warranty. When no accident has occurred and the screen got damaged by itself with no external intervention, how can this be covered under ADP. this is clearly manufacturing defect and needs to be covered by the normal warranty which they are refusing. What is the use of providing warranty when you dont provide the services to the customer.