Lenovo — laptop not working | |||
i was purchase laptop of lenovo flex 10 on 25-dec-2014 it is in warranty, i called to lenovo tolfree tos person told me that machine is not in warranty so phele isko lenovo ki site p register kro usme 3din lgenge update hone me fir engineer aayega 3 din baad so mene lenovo ka product purchase kiya toh glti kr di kya, customer ko chutiya smja he kya, 10 din tak baitha rhega kya??? kesi service dete ho, mere pas bill he date bta rha hu fir b ye kro wo kro, agle ko kuch kaam ni he kya jo wo wait krega 10 din tak, koi aur charger lga k dekho jese koi mere pas 10 laptop rakhe ho, kam se kam ek bar customer ki trhe soch k dekh, mere pas ek hi laptop he wo hi krab ho gya n thik hone me itna time lgega toh kyu purchase kru me lenovo k product, sbse gtiya service he, n jb charge p lgata hu toh laptop hang ho jata he thk se kaam ni krta, n hi charge ho rha he ab, mana problem aa jati he but jb agla call krke complain de rha he tb b koi response ni mila ye kro wo kro, 10 din lgenege what is this??? lenovo essi service dega toh ho gya business inka toh ravi [protected] Was this information helpful? | |||
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Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
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I have purchased my Lenovo laptop (G50-30 Series) having serial No. PF019XWX (Bill Copy attached).
Sir from Starting itself there is lot of problems generated in my laptop.
Its HDD drive had corrupted Many times and I replaced it from the service centre of
Lenovo and still now it is not working properly. Laptop already repaired for its restarting problem,
or took time to get start, Hanging problems etc.
Finally after these problems when I ask them for replacement of Laptop because its problems
not remove again & again and its still in warrantyperiod, they refused to replace it .
Due to these types of problems of my laptop Ifaced many type of financial losses
and mentally harassment done by their customer care.
Relief against my complaint: If company ever think to give me the relief agains my grievance.
Then kindly inspect this case and kindly Replace my Laptop/Notebook, as I had purchased the latest model
Notebook at that time so I want either the same model or latest model of this time. And a punishment to Lenovo
that such a big brand should not behave like this to the customer. They should respect the customer and customer’s emotions.
As they have to ultimately sell the products to the customers.
I am so frustrated that i have decided that i will never ever get associated with any other Lenovo product never ever again
in future and neither would i recommend any of my friends of do so.
Now I want complete replacement of my laptop or my money back.
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With Regards
Sumit Kaushal
Mob.[protected]