[Resolved]  Lenovo — Lenovo sold me a defective system, not willing to exchange

Address:

Hyderabad, Andhra Pradesh

To Lenovo, IS THIS THE VALUE OF YOUR BRAND IS THIS YOUR BRAND CAPABLE OFF, YOUR SYSTEMS ARE NOT EVEN FIT FOR 30 DAYS? I purchased my first Lenovo system on Nov 8th 2014, with in 20hrs there was an error in the system( almost dead ) and I got the system replaced by Croma on 9th Nov. And the 2nd system(replacement) was only good until 27 days on 27th day an error pops up and i cant use the system ( ERROR 1962 ), so what it means is this model is a defective model, not worth buying I don’t want to use this defective model LENOVO SAYS - “we strongly suggest you to opt for part replacement” when would these brands understand that A replacement is a replacement, it can never give you the flour of a fresh one I spent money and bought a new system, I do not want my new computer to be Disassembled, the moment your technician does that, it kills my feeling that it’s no more a new system. I have a Dell I3 laptop, have been using this laptop for the last 4 years, till date there is absolutely no problem with it and that’s I call it a perfect system, perfect value for money. I have been working on Dell computer at my work place for the last 9 years and its one of the BEST system with ZERO ERROR, Now I understand why most of employers prefer Dell over Lenovo. Sasi