Lenovo — Lies

Address:Khordha, Odisha

My name is rohit and I've a idea pad bearing S/N QBO7866101. I am having a problem with my side volume keys and most importantly my system freezes from time to time. I've tried calling lenovo customer care and when I let them know what my problem is they simply give me an excuse that there is not working at moment and they wouldn't be help now but they do make promises that they we will call once they resolve the issue with the system. when I called them for the second time after few days they give me the same excuse how is that..?
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