Lenovo — replacement of handset

Address:

Mumbai City, Maharashtra

I have purchased Lenovo K900 (Steel Grey, with 32 GB) on[protected] [IMEI/Serial No: [protected] And in just 3 months phone is not working properly and battery get drain quickly and touch screen went faulty & android is also corrupted. so when i went to this service center : address : Shop No 2 A, 2nd Floor, Thakkar Shoping Mall, Opposite Railway Station, S V Road, Borivali West, Mumbai - 400092 contact no : +[protected] first time they did nothing infact removed my rs.1000 sctracth guard which was under warranty from an outlet i purchased, and took 15 days for doing nothing, and then again i went they just did a hard reboot and gave it immediately and then mobile is same as usual faulty, and now i gave it for third time and then again they are saying they need a weeks time, do these lenovo customer care people actually know to repair phones, they are simply testing customers patience, they have already removed my color of phone from downside and also lot many sctraches on the phone ., , , so i kindly request to raise a claim against the lenovo company and say them to replace my hanset and give a new phone., please revert back soon with positive response. thanks and regards susheel soundalge [protected]