Lenovo — Replacement of Lenovo K3 note mobile phone .

Address:

Surat, Gujarat

Dear Sir/Madam, I have purchased Lenovo K3 note through Flip Cart with OD[protected] on date 09.09.15 Invoice No .del[protected] Product Handsets/VL37043 /Lenovo ("[protected]", " [protected]") . It was seen that it hangs occasionally and reverse/back button did not work occassionally. I have on line customer care complained on date 03.10.15, Complain no INCIDENT ID[protected], and all the said act done what said by customer care such as Factory reset, rebooting etc . Inspite of this all in vain . Hence you are requested to please change the existing hand set . as it is defective piece. Thanking you for early response & action please.

Niraj Yadav 448/449 Omnagar society Dindoli Udhna Surat Gujrat India Surat 394210 Phone No. [protected]