Lenovo — Smartphone A6000

Address:

Saharanpur, Uttar Pradesh, 247001

I bought the Lenovo A6000 on Feb 15 during the launch of the set. I was quite satisfied with the performance of the above set. Recently I found that the viberation mode of the set is not functional, I exactly not sure since how long this problem persists in my set. So I decided to contact the service centre in Saharanpur (UP) to get the things repaired. I approach the AV Communications, Kiran Plaza, Court Road, Saharanpur-247001, on 25 Dec15. They just took the set and asked me to wait for a week as the part will be procured from company. It is now more than 10 days but there reply is the same, wait The Part is still to come from company. I wonder that the company is taking this much time?
This was the complaint I wrote to Services_ED
But the service centre at Saharanpur is still waiting for the spares.